Returns + Exchanges

At Relieve Her, we strive to provide our customers with the highest quality product and exceptional customer service. We understand that sometimes a product may not meet your expectations or needs. That’s why we offer a 7 days money-back guarantee on all purchases made through our e-commerce store.

If you are not completely satisfied with your purchase, you have 7 days from the date of delivery to return the item for a full refund. Please note that the item must be unused, in its original packaging, and in the same condition as when you received it.

To initiate a return, please contact our customer support team at WhatsApp at +92 314 7460194. They will guide you through the return process and provide you with a return authorization number. This number is important as it helps us track your return and ensure a smooth refund process.

Once you have received your return authorization number, please securely package the item and include the number on the outside of the package. Ship the item back to us using a reliable shipping method of your choice. Please note that the cost of return shipping will be your responsibility.

Once we receive the returned item and verify its condition, we will process your refund within 5 business days. The refund will be issued to the original payment method used for the purchase.

Please keep in mind that the 15-day money-back guarantee applies only to purchases made through our ecommerce store. If you have purchased our products from a third-party retailer, please refer to their return policy for assistance.

If you have any questions or need further assistance regarding our return policy, please don’t hesitate to contact our customer support team. We are here to help and ensure your satisfaction with our products.

Thank you for choosing Relieve Her. We appreciate your trust in our brand and look forward to serving you again in the future.